Privacy Policy

Last updated: January 6, 2026

STK Tech ("we," "our," or "us") operates the website https://stktech.store. We are committed to protecting your privacy and ensuring transparency regarding how personal information is collected, used, and shared.

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

• Personal information such as name, email address, phone number, shipping and billing address
• Payment information (processed securely by third-party payment providers; we do not store payment details)
• Order details and purchase history
• IP address, browser type, device information
• Cookies and usage data

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding purchases or customer support
• Provide customer service
• Improve our website and user experience
• Comply with legal and regulatory obligations
• Prevent fraud and unauthorized transactions

Cookies

We use cookies and similar technologies to enhance functionality, analyze traffic, and improve performance. You may disable cookies in your browser settings; however, some features of the site may not function properly.

Data Sharing

We do not sell or rent personal information. We may share data only with trusted third parties necessary to operate our business, including:

• Payment processors
• Shipping and logistics partners
• Website analytics and security services

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information, and opt out of marketing communications at any time by contacting contact@stktech.com.

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised date.

Contact

📧 contact@stktech.com

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Refund Policy

Last updated: January 6, 2026

Customer satisfaction is important to us.

How to Request a Refund

To request a refund, please email contact@stktech.com with:

• Your order number
• The reason for the refund request

All refund requests are reviewed by our support team.

Refund Processing

• Approved refunds are issued to the original payment method
• Processing times vary depending on the payment provider
• Shipping fees are non-refundable unless the item is defective or incorrect

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Return & Exchange Policy

Last updated: January 6, 2026

We accept returns and exchanges under the conditions below.

Eligibility

• Items must be unused and in original packaging
• Products must not show signs of misuse or damage
• Returned power banks must comply with applicable safety and shipping regulations

How to Request a Return or Exchange

Please contact contact@stktech.com with:

• Order number
• Reason for return or exchange

Customers are responsible for return shipping costs unless the product arrives damaged or defective.

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Shipping Policy

Last updated: January 6, 2026

STK Tech offers shipping exclusively within the United States.

Order Processing

• Orders are processed within 1–3 business days
• Orders placed on weekends or holidays are processed on the next business day

Delivery

• Delivery times vary based on destination and shipping method
• Estimated delivery times are provided for reference and are not guaranteed

Tracking

Once shipped, tracking information will be sent to the email address provided at checkout.

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Terms & Conditions

Last updated: January 6, 2026

By accessing or using https://stktech.store, you agree to the following Terms & Conditions.

Use of Website

You agree to use this website for lawful purposes only and not to engage in activities that could harm the website or its users.

Product Information

We strive to ensure accuracy in product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free and reserve the right to correct any inaccuracies.

Pricing & Payments

• All prices are listed in USD
• Prices may change without prior notice
• Full payment must be received before orders are shipped

Intellectual Property

All website content, including text, images, logos, and designs, is the property of STK Tech and may not be used without prior written permission.

Limitation of Liability

STK Tech is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms are governed by the applicable laws of the United States.

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Contact Information